Terms of Service

Last Updated: [2025.3.27]

Welcome to Benoohia.com (“Website”), operated by Benoohia (“we,” “us,” or “our”). By accessing or using our Website and services, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree, please refrain from using our services.

1. Acceptance of Terms

By placing an order, creating an account, or using Benoohia.com, you confirm that you are at least 18 years old (or have legal consent) and agree to these Terms. We reserve the right to update these Terms at any time; continued use constitutes acceptance of changes.

2. Services Overview

Benoohia specializes in custom logo-printed hats. Users may upload designs, select products, and place orders for personalized items. We reserve the right to refuse service for inappropriate, copyrighted, or infringing content.

3. User Responsibilities

Account Security: You are responsible for maintaining account confidentiality and accuracy.
Content Ownership: By uploading logos/designs, you warrant that you own or have legal rights to use them. Benoohia is not liable for intellectual property disputes arising from user-submitted content.
Prohibited Content: Designs must not violate laws, infringe trademarks/copyrights, or contain offensive/illegal material. We may reject or cancel orders violating this policy.

4. Orders & Payments

Pricing: All prices are listed in [$US]. We reserve the right to adjust prices and correct errors.
Payment: Payment is processed securely via third-party providers (e.g., Stripe, PayPal). You agree to provide accurate billing information.
Order Confirmation: Orders are finalized only after payment confirmation. Production begins once design approval is completed.
Cancellations: Orders may be canceled within [48 hours] of placement if production has not started.

5. Shipping & Returns

Delivery: Shipping timelines are estimates and not guaranteed. Risk of loss transfers upon delivery to the carrier.
Custom Product Returns: Due to their personalized nature, custom hats are non-refundable unless defective or damaged. Contact hi@benoohia.com within [X days] of delivery for issues.

6. Intellectual Property

User Content: You retain ownership of uploaded designs but grant Benoohia a non-exclusive, royalty-free license to reproduce and distribute them for order fulfillment.
Benoohia Content: Website content (logos, text, graphics) is owned by Benoohia and protected by copyright/trademark laws. Unauthorized use is prohibited.

7. Disclaimers & Limitations

“As Is” Service: The Website and services are provided without warranties. We do not guarantee uninterrupted or error-free operation.
Limitation of Liability: Benoohia is not liable for indirect, incidental, or consequential damages arising from service use.

8. Indemnification

You agree to indemnify Benoohia against claims related to your misuse of the Website, violation of these Terms, or infringement of third-party rights.

9. Termination

We may suspend or terminate your account for breaches of these Terms. All obligations survive termination.

10. Governing Law

These Terms are governed by the laws of [Your Country/State]. Disputes will be resolved in courts located in [Your Jurisdiction].

11. Contact Us

For questions, contact:
Benoohia
Email: hi@benoohia.com