Privacy Policy

Last Updated: [2025.3.27]

At Benoohia (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make purchases from our website Benoohia.com (the “Site”). By using our Site, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Order Details: Name, email address, shipping/billing address, phone number, and payment information (processed securely via third-party payment gateways).
Customization Data: Design preferences, logo uploads, and other details related to custom hat orders.
Account Information: Username, password, and order history (if you create an account).

b. Non-Personal Information

Device/Usage Data: IP address, browser type, operating system, pages viewed, and referral URLs.
Cookies: We use cookies and similar technologies to enhance user experience, analyze trends, and track interactions with the Site.

2. How We Use Your Information

We use your information to:

Process and fulfill orders for customized hats.
Communicate order updates, shipping confirmations, and customer support inquiries.
Improve our Site, services, and product offerings.
Send marketing communications (with your consent).
Comply with legal obligations and prevent fraud.

3. Sharing of Information

We may share your information with:

Service Providers: Payment processors (e.g., Stripe, PayPal), shipping carriers, and IT support.
Legal Compliance: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard measures to protect your data, including:

SSL encryption for transactions.
Restricted access to personal information.
Regular security audits.

However, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Opt out of marketing communications.
Withdraw consent for data processing.

To exercise these rights, contact us at hi@benoohia.com.

6. Third-Party Links

Our Site may link to external websites (e.g., social media, payment gateways). We are not responsible for their privacy practices.

7. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children.

8. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with laws, or resolve disputes.

9. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy, contact:
Email: hi@benoohia.com

Thank you for trusting Benoohia with your custom hat creations!